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Terms
TERMS OF SERVICE By using the Linelight Multimedia's website and/or purchasing services from us, you agree to the terms of service set forth in this Agreement. We reserve the right to change or modify the provisions of this Agreement at any time. You should check this Agreement periodically for changes. If you do not agree to our terms of service, you should not use our website or purchase our services. By using this website and/or purchasing services from us, you agree to be legally bound and abide by these Terms of Service, just as if you had signed a written legal agreement.
YOUR APPOINTMENT: Because we may shoot multiple homes each day, it is important that your property be photo-ready. In order to service all of our clients in a professional manner, your appointment includes a specific amount of time for your photo session and an estimated number of images. Your home will be shot AS-IS. The property must be photo-ready when we arrive. We do not provide any cleaning, moving or home staging services. Failure to have your home photo-ready may impact the number of photographs taken. Your appointment includes a specific amount of time for the photo session and an estimated number of images.
PHOTO SESSIONS: Your home will be shot AS-IS. We do not provide any cleaning/moving/home staging services (aside from turning on lights, raising blinds, ect.) The property must be photo-ready when we arrive. Failure to have your home photo-ready may impact the number of photographs taken. Your photo package includes a specific amount of time for the photo session and an estimated number of images shot. Any return trip to the property for re-shoots will incur a re-shoot fee. The minimum re-shoot fee is $125.00. Weekend photo sessions are by special request and are subject to availability.
VIDEO SESSIONS: Your home will be shot AS-IS. We do not provide any cleaning/moving/home staging services. The property must be video-ready when we arrive. Failure to have your home video-ready may impact the quality of the video. Your video package includes a specific amount of time for the video session. Any return trip to the property for video re-shoots will incur a re-shoot fee. Please call for the minimum video re-shoot fee. Weekend video sessions are by special request.
CANCELLATIONS and RESCHEDULING: If you need to cancel or reschedule your appointment, we request at least 48 hours notice via our contact form on this website. You will receive a cancellation confirmation email from us within 24 hours. If you do not receive a cancellation confirmation email from us, that means we did not receive your cancellation request and your appointment is still reserved. Please call us immediately. There is no cancellation fee for rescheduling your shoot due to bad weather. If you repeatedly cancel or reschedule appointments, we will require a $125.00 non-refundable security deposit to reserve your next photo shoot.
NO SHOWS/LATE SHOWS/SCRAP SHOOT: If you do not show up for your appointment or if you show up so late that the shoot has to be cancelled, you will be charged a $125.00 trip fee that must be paid in full before we can reschedule another shoot. If we arrive at the property and are unable to shoot the home due to lack of electricity, lack of interior access or other issues, the appointment will be cancelled and you will be charged a $125.00 scrap shoot fee that must be paid in full before we can schedule another shoot for you.
SHOT REQUESTS: It is the client'S responsibility to inform us of any specific angles, property areas, or home features that will need to be photographed. If the client does not inform us of any specific shot requests, the photographer on-location will determine the shot list and will photograph the property to the best of their ability. Each photo package includes a maximum number of images shot. We do not 'over shoot' homes.
COPYRIGHT: Linelight Multimedia maintains the copyright for all digital images or videos created during the course of business and displayed on this Linelight Multimediaâ??s website. The real estate broker/agent (referred to as "CLIENT") who commissions the photography is granted a license to use the property images, for which they have made payment, solely for promoting that specific property across any media while the CLIENT manages the listing. This license will expire once the property is Sold, Expired, or Withdrawn. Any editing or alteration of the images, apart from minor cropping and/or resizing, is strictly prohibited unless conducted by the PHOTOGRAPHER. The CLIENT is not permitted to give, license, or sell the media to any third party, including the property owner, other brokers/agents/Realtors, builders, architects, stagers, or any other vendors. Failure to comply with these terms will result in copyright infringement/violation under the Digital Millennium Copyright Act of 1998 (17 U.S.C. $512(c)), which may lead to legal action. The PHOTOGRAPHER acknowledges that the CLIENT has no control over how the images are shared by MLS and syndicated to other property listing websites (such as Zillow, Trulia, etc.). The PHOTOGRAPHER reserves the right to re- license real estate images for commercial use by developers, builders, designers, vendors, or other interested parties. However, such re-licensing will only occur through a separate agreement between the PHOTOGRAPHER and the licensee.
ADDITIONAL TERMS:
The finalized images are securely backed up by Linelight Multimedia and can be re-delivered upon request within 90 days from the original delivery date. Please note that beyond this timeframe, the availability of the photos cannot be guaranteed. To ensure uninterrupted access to the images throughout the listing duration, it is strongly advised that the Client creates a local backup of the files. Once the Client's contractual agreement with the homeowner concludes whether due to property sale or transfer to another agent), the license for image usage also expires. Consequently, the Client should delete their backup files at that point in time to align with the expiration of the license.
Please note that the PHOTOGRAPHER will not retouch images to conceal known defects or physical structures such as wall or floor blemishes, driveway cracks, power lines, and similar elements unless specifically requested to be addressed prior to listing.